Amcad Graphics Delivery Policies.
  • If you ordered several items to be delivered to the same address, we may send them to you in separate boxes to give you the speediest service.
  • Tracking is available for all orders.
  • Orders will be processed within 24 business hours.
  • We are not able to ship to P.O. Boxes.
  • We offer local pick up for items in stock at our warehouse in Irving, Texas (phone orders only).
  • All orders are shipped by UPS Ground Service from our office or drop-shipped by the manufacturer from their nearest location.
  • Call to order for expedited shipping.
  • Products out of stock may take longer to ship, email for availability, [email protected]
  • We offer discounts on bulk orders (phone orders only)
Amcad Graphics Return Policies
  • All returns must be received within 30 days of receipt of item or the return will be voided. Please direct all concerns after 30 days to the manufacturer. Products that are not eligible for return will be sent back to you at your cost and expense if received by us.
  • Any product that exhibits physical damage will not be accepted.
  • Once your return passes quality control your refund will be issued within 72 business hours.
  • No returns for orders shipped outside the US.
Defective Returns - If you wish to return an item that is defective, you may do so for exchange with an identical item only, absolutely no refunds. Return shipping will be provided. Please contact us within 30 days of receipt. After 30 days, please direct all defect concerns to the Manufacturer.

Non-Defective Returns - If you wish to return an item for reasons other than a defect, you may return the item for a refund, less original shipping charges. All returned items must still be factory sealed. A 25% restocking fee will be deducted from the refund. Return shipping will be at buyers expense.
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